The system, Valid Identity Pass, that allows 200,000 people through security and immigration has caused a big problem after the laptop with details of customers was stolen.
A laptop that contains the personal information of some 33,000 customers of an airport fast-pass programme was reported stolen from San Francisco International Airport on July 26. It has since been found but the company is still trying to find out if details were accessed.
Allison Beer, VIP said that the laptop was found in same secured room at the airport that it went missing. Officials are also investigating the circumstances surrounding the laptop’s reappearance, she said. VIP has been suspended from operating its registered traveller program under the brand name Clear, from enrolling new applicants because of the reported theft.