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Plug-pulling ISP changes policy
Richard - July 25th, 2009 2:27 PM
The about face was made following a BBC story outlining the firm’s practice.
Karoo issued a statement on Friday, saying that it has been "exceeding the expectations of copyright owners".
The firm will now adopt a "three strikes" rule, in which suspected file-sharers will receive three written warnings before action is taken.
"We have always taken a firm line on the alleged abuse of our internet connections," said Nick Thompson, director of consumer and publishing services, in the statement.
"However, we continually review our policies and procedures to reflect own customers’ changing needs and evolving use of the internet.
"It is evident that we have been exceeding the expectations of copyright owners, the media and internet users. So, we have changed our policy to move in more line with the industry standard approach."
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